There may be times when hotspots on our map have very weak signal, due to too many people being connected at once, or due to a signal being blocked by obstacles. We're always working to improve the quality of our WiFi, but if you'd like to get in touch, please follow the Contact us link at the bottom of the Help center section.
Articles in this section
- Why does my WiFi connection seem slow?
- The map shows that I'm next to a hotspot but I can't connect to WiFi
- Why are some hotspots orange and others are grey in the map?
- I'm connected to a WiFi hotspot but my connection does not work
- My device doesn't connect to WiFi automatically
- Why can't I redeem my promo code?
- Why can't I activate my pass?