If your device isn't connecting automatically to WiFi, please check the following:
1. WiFi is enabled in your device Settings
2. Auto-connect is enabled within the app Settings
3. Move as close as possible to the hotspot you're trying to connect to
Articles in this section
- Why does my WiFi connection seem slow?
- The map shows that I'm next to a hotspot but I can't connect to WiFi
- Why are some hotspots orange and others are grey in the map?
- I'm connected to a WiFi hotspot but my connection does not work
- My device doesn't connect to WiFi automatically
- Why can't I redeem my promo code?
- Why can't I activate my pass?